Connecting from Off-Campus

What is a VPN connection?

Virtual Private Networking or VPN allows your computer to access the UTA network as though you were on-campus.

Many UTA systems and applications (including library resources) NO LONGER REQUIRE VPN for access.

If VPN is not required, do not use it.

If you are using VPN and having access issues, try it without connecting through the VPN.

Several examples that no longer require VPN: Microsoft Teams, MARS, Canvas, and Microsoft Office, because they already use two-factor authentication. Using VPN with applications that do not require it will cause lag. 

Installing UTA's VPN Software

• Before installing VPN, you must enroll in NetIDplus.
• This site from OIT has more information on how to install UTA's VPN software (log-in required).

For further information about working remotely, go to https://remote.uta.edu

I've tried installing the VPN but it's not working. What do I do now?

• Use ServiceNow to report a problem, request a service, or review your open tickets
• Call the OIT Help Desk at 817.272.2208
• Chat with OIT staff at https://www.uta.edu/help/chat/. [M-R, 8am-8pm; F, 8am-7pm, Sat-Sun, 10am-5pm]
• Visit the OIT Help Desk.