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Connecting from Off-Campus

How to do it and what to do if you are having problems.

What is a VPN connection?

Virtual Private Networking, or VPN, allows your computer to access the UTA network as though you were on-campus. If you use this option for library resources, you must use the VPN Full Tunnel Connection.

Many UTA systems and applications (including library resources) NO LONGER REQUIRE VPN for access.

If VPN is not required, do not use it.

If you are using VPN and having access issues, verify that you are using the Full Tunnel Connection and not the default Split Tunnel Connection. You can also try it without connecting through the VPN.

Several examples that no longer require VPN: Microsoft Teams, MARS, Canvas, and Microsoft Office, because they already use two-factor authentication. Using VPN with applications that do not require it will cause lag. 

Installing UTA's VPN Software

  • Before installing VPN, you must enroll in NetIDplus.
  • This site from OIT has more information on how to install UTA's VPN software (Please note that UTA log-in required to view the hyperlink, and while the article demonstrates the installation of Pulse Secure, which is the former name of Ivanti, the installation of Ivanti is similar, if not identical to Pulse Secure).

Establishing Full Tunnel VPN

  • From the Windows Start Menu, launch the Ivanti Secure Access Client application. 
  • In the Ivanti application window, expand the UT Arlington VPN (Live) entry by clicking on the gray triangle on the left. 

  • Click on the Select Server URL blue text. 

  • On the Select Server URL dialog box that pops up, select httos://pulse-vpn.uta.edu/full-tunnel in the Server URL selection box, and then click on the Connect button. 

  • You will then be prompted to go through the UTA Multi-Factor Authentication process to connect to the VPN. 
  • When the Multi-Factor Authentication process is completed successfully, you will see:
    • A green checkmark next to UT Arlington VPN (Live)
    • pulse-vpn.uta.edu/full-tunnel next to Server URL
    • And Connected next to Status

For further information about working remotely, go to https://remote.uta.edu

I've tried installing the VPN but it's not working. What do I do now?