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Connecting from Off-Campus

How to do it and what to do if you are having problems.

UTA Remote

Strategies and resources to help you work remotely: https://oit.uta.edu/utaremote/

How do I access articles and databases from UTA Libraries?

Access library electronic resources from the UTA Libraries website using your NetIDplus multi-factor authentication.
If your login fails, make sure your NetIDplus is correct and current. Try logging in to MyMav or another resource that uses NetIDplus.
If your NetIDplus doesn't work, contact the OIT Help Desk.

I've enrolled in NetIDplus but I still can't access library resources. What do I do now?

Call the UTA Libraries at 817-272-3395 or use our chat service at http://ask.uta.edu/.
Contact Your Personal Librarian for help finding and accessing relevant resources.
If you are unable to access a specific journal or database, complete the UTA Libraries Technical Assistance and Website Comment form. Library staff will contact you by email with a solution.

How do I request a service or report a problem to OIT?

Use ServiceNow to report a problem, request a service, or review your open tickets
Chat with OIT staff at https://www.uta.edu/help/chat/. [M-R, 8am-8pm; F, 8am-7pm, Sat-Sun, 10am-5pm]
Call the Help Desk at 817.272.2208
Visit the OIT Help Desk.