If you have lost access to your RefWorks Account and need to get your data, you must contact RefWorks Customer Support to request your data. Our understanding is that they do not delete the data and that they will export the data in a format easily imported into another platform. Alternately, they will give you a "RefWorks Lite" account with limited functionality, for free. We can not do anything about getting your data, you will need to contact RefWorks Support at https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Contact_RefWorks_Support.
The following information was valid as of June 2019, when we were researching options for better and less expensive citation management options:
Legacy RefWorks users: You will be notified prior to the cancellation. At that time, you can purchase an individual subscription to RefWorks (30-day free trial) or, if you prefer, you can export your entire database in a format that is compatible with other bibliographic software. https://www.refworks.com/refworks2/help/Frequently_Asked_Questions.htm#cancel_refworks.
New RefWorks users: In such a case, users will have a lite version of RefWorks, with very basic capabilities allowing them to access their existing reference collection.
There are no currently scheduled Citation Management Tools workshops.
However, the following workshops were recorded in Spring 2021 and are available for viewing:
Use a citation management tool to create personalized databases of your source references.
Citation management applications will allow you to:
The University of Texas at Arlington (UTA) Libraries has decided not to renew its subscription to RefWorks due to its high cost and low use. It has also made the decision because of its support for three other high-quality citation management tools (CMTs) that provide comparable functions: EndNote, Mendeley, and Zotero, all of which will remain available to UTA faculty and students.
This decision was made by a working group created specifically for reviewing and assessing citation management tools at the UTA Libraries. The working group prepared a report based on actual usage data, a campus-wide needs assessment, a survey of library staff, reports from other academic libraries that have canceled or are considering cancelation, a side-by-side comparison of RefWorks to its top competing platforms (EndNote, Mendeley, and Zotero), communications with ProQuest (RefWorks’ parent company), and a review of the current library literature. This report was presented to the UTA Libraries subject liaisons, who approved it unanimously, before receiving final approval by the Dean of Libraries.
There is no way to export your folder structure from RefWorks into a new citation management tool. If you wish to keep your folder structure, you can recreate your folder structure in the new CMT and export references one folder at a time from RefWorks.
RefWorks doesn’t have an automatic bulk PDF export option. You will need to download your PDFs from RefWorks onto your computer and then import the PDFs into your new CMT.
All three programs offer both a desktop version and an online account where you can store references, and to which you can sync the data you have saved in the desktop version.
Yes, you can import items to each of the citation managers from the library catalog. Each one works a little bit differently:
For EndNote Basic, select the EndNote Basic option under the Actions menu.
For EndNote Desktop, select the Export RIS option under the Actions menu and then open the RIS file in EndNote.
For Mendeley, select the Mendeley option under the Actions menu.
For Zotero, you can use the Zotero save button as you would in any other database.
Other citation managers also provide the possibility of collaborative work, through “shared folders” on EndNote, or “groups” on Zotero and Mendeley.
Some of the citation managers we support offer this functionality:
Yes, alumni access has been available only as long as we have continued to subscribe to RefWorks. Before the University of Texas at Arlington ends its institutional subscription on March 1, 2020, it is recommended that you migrate your RefWorks database to one of the other citation managers if you do not want to lose access to it.
If you have used any of RefWorks' custom fields (user 1, user 2, etc.), please contact us for assistance in preserving this information.
RefWorks does not offer individual accounts at this time.