Boogard, Kat. 2016. How to Write Better Emails: From Subject Line to Sign-off. [Streaming video]. Retrieved from https://www.forbes.com/sites/dailymuse/2016/09/29/25-email-etiquette-rules-that-are-worthy-of-a-reminder/#781b97e32dd2.
Consider Your Email Address:
It is considered good professional practice to use an email account that identifies you as the owner. Email addresses with names like CatzRCute@gmail.com are viewed as unprofessional, are not likely to be read, or may end up in a junk or spam folder.
The Subject Line
The subject line is the first thing your reader will see when they look at their email list. Things to consider about the subject line:
Like your subject line, your greeting can set the tone of your email. A respectful greeting is required. If you are familiar with the person you are emailing, you may use their first name. However, if you are uncertain how the person wishes to be addressed, err on the side of respect and address them by their last name. The following greeting examples are acceptable:
Writing the Body of Your Email
In the body of your email, be sure to include the following:
Pay attention to the tone of your email. The reader does not have the benefit of assessing your body language to understand the intent of what you are saying. Remember:
Closing Your Email
When you are finished with the body of your email, end with a professional close. The following examples are acceptable:
Provide your first and last name.