For more in-depth, one-on-one help with your research needs, please contact your subject librarian or research coach. We are here to help.
Workplaces and schools often have firewalls. You will see an error message that says something like site blocked, unauthorized, connection refused, or reuqested URL could not be retrived. Many problems involving remote access from a school or workplace will require the assistance of the IT staff at those locations. If they are willing, they can contact us about opening certain ports so that you can have access to the library's databases. Please refer them to this form so that they can request the information they will need.
Get a VPN Connection
Enables an easier connection once the appropriate software is installed.
Pop Up Blockers
Some databases use popup windows to display search results or extra options. Popup blockers may be installed as part of a browser toolbar, as part of your browser, as part of your virus protection software, or even as a separate program.